Shipping policy

International Shipping Policy

We’re pleased to offer international shipping to customers worldwide. Please review the information below before placing your order.

🌍 International Delivery

We ship to most countries worldwide. Orders are typically delivered within 8–12 business days after they have been processed and dispatched.

Please note that delivery times are estimates and may vary depending on your location, local postal services, customs clearance, public holidays, or other circumstances outside our control.

📦 Order Processing

Orders are normally processed within 1–3 business days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

🚚 Tracking Your Order

Tracking details will be provided once your order has been shipped. Please allow 24–72 hours for tracking information to update after receiving your tracking number.

🌐 Customs, Duties & Taxes

International orders may be subject to import duties, customs charges, or local taxes depending on the destination country.

Any applicable customs duties, import taxes, or additional fees charged by local authorities are the responsibility of the customer unless otherwise stated at checkout.

⏳ Shipping Delays

Although most orders arrive within 8–12 business days, occasional delays may occur due to customs inspections, high shipping volumes, weather conditions, local courier delays, or other circumstances beyond our control.

If your order has not arrived within a reasonable period after the estimated delivery window, please contact our customer support team and we will assist you.

📍 Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order. We cannot guarantee replacement or reimbursement for orders delivered incorrectly due to inaccurate addresses supplied at checkout.

If you notice an error in your shipping information, please contact us as soon as possible before the order is dispatched.

📦 Multiple Packages

In some cases, products within the same order may be shipped separately due to availability or fulfilment locations. You may therefore receive more than one package or tracking number for a single order.

🤝 Need Help?

If you have any questions regarding your shipment, delivery status, or tracking information, please contact our customer support team with your order number, and we’ll be happy to assist you.